Take an hour to listen to this conversation between my favourite authors, Simon Sinek and Dr. Becky. I have reviewed Dr. Becky’s book, Good Inside, multiple times. In this conversation with Simon, the conversation goes beyond parenting advice and applies to leaders and managers. Topics covered include:Active listening, using empathy, finding true intentions, and understanding the definition of boundary setting.While listening to this conversation, I automatically began thinking about two of our employees… who can easily be labelled as “challenging” or “difficult”. Dr. Becky shares that some of these perceptions and behaviour pathways may go back to age 5. While it is not our job to “fix” them, perhaps with proper boundary setting, we can find the common ground to achieve our goals. Everyone wants to be understood and appreciated. #FindtheGoodInPeople